My hair usually takes about an hour to straighten, and usually I need to go over the same piece 2 or 3 times for it to get straight, however with this straightener it worked the first time!
I have changed about 5 straightening irons this year, and finally found the 6th Sense here. I decided to give it a try. I love it! My hair is curly and stubborn. However, with this straightening iron is very silky. Highly recommend buying one.
I think their customer service is outstanding. It is nice to know that there is a company out there that totally backs their product and goes out of their way to make their customers happy.